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FAQ


Q. I saw something suspicious in my neighborhood but felt funny about calling the the Police. Should I have called?

A. The answer is a definite, YES.   If you see something that is suspicious or just doesn’t look right, please call the police.  You can call us any time, day or night, and we will investigate all calls.  A large amount of serious incidents are solved because a concerned resident called and reported it.  If you want to remain anonymous, that is ok, but we would rather you identify yourself so we can update you on what we found out.

 Q. I receive calls from solicitors asking for donations for various police-related charities. Are they legitimate? Should I donate to them?

A. The Roselle Police Department never solicits donations over the phone. Roselle Police Officers are members of the New Jersey State Policemen's Benevolent Association, Local 99. Roselle PBA 99 only conducts a fund drive through the mail, usually once a year. Telephone calls from other groups representing themselves as "law enforcement" organizations are frequently made by telemarketing firms.

Q. I have received calls from someone claiming to be from the IRS stating I owe back taxes.  Or from someone claiming to be a relative that was arrested in another country and need to have bail money sent through Western Union.  What should I do?

A. The Roselle Police Department, along with many other law enforcement agencies across the state and country, has been receiving numerous reports of both telephone and online scams.  Some of the more common scams being reported are IRS scams, FBI scams, and overseas money scams.  We have compiled several government websites that are very informative and valuable resources for you, our community, to help educate and assist you on the types of scams, as well as offering guidance on how to, and who to, report them to.

IRS Webpage: http://www.irs.gov/uac/Newsroom/IRS-Warns-of-Pervasive-Telephone-Scam    

BBB Webpage: http://newjersey.bbb.org/article/beware-of-growing-irs-phone-scam-cautions--better-business-bureau-44404

FTC Webpage: http://www.consumer.ftc.gov/articles/0076-telemarketing-scams   

NCOA Webpage: http://www.ncoa.org/enhance-economic-security/economic-security-Initiative/savvy-saving-seniors/top-10-scams-targeting.html   

FBI Webpage: http://www.fbi.gov/scams-safety/fraud   

FBI Webpage: http://www.fbi.gov/scams-safety/computer_protect   

FBI Webpage: http://www.fbi.gov/news/stories/2012/august/new-internet-scam

 

Q. How do I check on the status of a case that has been assigned to a detective?

A. Please call the detective assigned to the case directly. If you are unsure of the detective assigned to your case or have been unable to reach that person, please call the detective bureau at (908) 245-9200 for assistance.

Q. My car was impounded , how do I get it back?

A. To retrieve a vehicle, the registered owner of the vehicle must respond to the Roselle Police Department Records Bureau Monday-Friday 9:00am – 4:30pm in person and obtain a release for the vehicle. The owner should bring a valid driver's license, valid registration, and a valid proof of insurance. This procedure is for routine police impounds may not apply if the vehicle is being held for investigative purposes.

When you come for the release, the Roselle Police will direct you to the impound yard. Towing and storage fees will apply and are payable to the tow service at the time of pick up. The Roselle Police Department uses several different tow services on a rotating basis. Towing and storage fees are covered by Borough Ordinance. For questions regarding the towing or storage fees of your vehicle, please contact Traffic Safety 908 259-4029.

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